Terms & Conditions

1. Orders and Payment
- All catering and food orders must be confirmed with full or partial payment, depending on the event size and agreement.
- Accepted payment methods include cash, credit/debit card, or approved electronic payments.
- Prices are subject to change without prior notice.

2. Cancellation and Refund Policy
- Cancellations must be made at least 48 hours in advance for a full refund (if applicable).
- Late cancellations may result in a partial refund or no refund, depending on the preparation status.
- Refunds for unsatisfactory service will be reviewed on a case-by-case basis.

3. Delivery and Pickup
- Delivery availability is subject to scheduling and location. Delivery fees may apply.
- Clients are responsible for ensuring the timely pickup or receipt of food orders.

4. Allergies and Dietary Restrictions
- While we take precautions, our kitchen is not allergen-free. Customers with food allergies or dietary restrictions should notify us when placing their order.

5. SMS Communication
- By providing your phone number, you consent to receive SMS/text messages regarding your orders, updates, or promotions. Message and data rates may apply. You can opt out at any time by replying STOP.

6. Limitation of Liability
- Alvin’s Soul Food Catering LLC is not liable for any indirect, incidental, or consequential damages arising from the use of our services or food products.

7. Intellectual Property
- All content on our website, including logos, menus, and text, is the property of Alvin’s Soul Food Catering LLC and may not be used without permission.

8. Modifications to Terms
- We reserve the right to modify these Terms at any time. Updated terms will be posted on our website, effective on the new date.

Contact Us:
Alvin’s Soul Food Catering LLC
Pasco, WA
Email: Alvinssoulfoodcatering@gmail.com
Phone: 509- 537-1100